TERMS & CONDITIONS:

–Clothing sales– are final, as they are custom made items. This means there are no returns, exchanges or store credit unless there is an error that is our fault.

Should this be the case, please email us immediately upon receipt of your item and we will work diligently to resolve the issue. I must be contacted no later than 24 hours after you have received the item, that there is a defect.

–Jewelry– is all handmade by me, and non-returnable because of the chance of being worn prior to return.

I use implant grade titanium and/or implant grade surgical steel posts/hooks and back/findings only. I will NEVER substitute, unless you contact me and ask for a pair of earrings to be created using bio flex posts/backs. (this is an alternative to metal that is also implant grade, safe for MRIs/surgeries and allergy safe)

Should there be a defect in the item, please contact us upon immediate receipt of the item and we will work diligently to resolve the issue. I must be contacted within 24 hours after you have received the item, that there is a defect.

–Laser created items– are made to order and non-refundable. We do not cut these items until you order them. Should there be an error that is fault of ours, please contact us immediately upon receipt of your item and we will work diligently to resolve the issue. I must be contacted within 24 hours after you have received the item, that there is a defect.